Clearview National May 2019 - Issue 210 | Page 104

MACHINERY A 2020 vision for the North West » » THE GLAZERITE UK Group Ltd has announced plans to invest in excess of £1m across its plants this year, in order to improve performance and capability across the business. The investment programme will see the VEKA fabricator further enhance its offering for installers, and signals Glazerite’s strong commitment to the industry, as it approaches its 20th year in business. The first step in the programme includes a new Stuga machine, which has recently been installed at Glazerite Northwest. The Stuga ZX5 automatic sawing and machining centre forms part of a major transformation of the Bolton-based plant, which will also see the site double in size by early 2020. Ian Lloyd, Glazerite’s Operations Director, says of the new machine: “The Stuga ZX5 is reliable, easy to use, and better still, it has a speedier and smoother throughput, which will really make a difference for us and our customers.” In addition to the new machine, Glazerite Northwest has also welcomed a new inline welder. The Haffner SMR 5 head welding machine boasts increased frame output and a touch screen operation for a fast and effective performance, and is yielding such impressive results that the fabricator has ordered two more of the machines for its East and Midlands plants. With Glazerite Northwest due to complete ambitious expansion plans by the start of 2020, it’s hoped Glazerite installers will also benefit from the addition of a showroom, which will highlight the broad range of products Glazerite offers to its customers. Jason Thompson, Group Managing Director for Glazerite, explains the reasons for the investment: “We are committed to continual investment in our plants so that we can service our customers with one of the broadest product ranges on the market. An increase in our capacity and improved capabilities enables us to become more versatile and flexible in how we manufacture products across each of our sites. With new machinery making us ever more efficient, we are in a great position to continue servicing our customers, but also to drive forward with our ambitious growth plans into 2020 and beyond.” www.glazerite.co.uk FACTS, FITTING & FAQS AT YOUR FINGERTIPS » » FREEFOAM PRODUCTS are designed and manufactured to be easy to fit. However, as any building product supplier or home improvement installer will tell you, every project is different. Following customer feedback and online requests Freefoam Building Products are pleased to announce the launch of a brand-new online feature: Technical Frequently Asked Questions. Louise Sanderson, Freefoam UK Marketing Manager explains about how the idea developed: “As our product range has increased and diversified we’ve seen a significant rise in enquires regarding product information. Customers selling and using our products are professionals who want to get it right. Freefoam products have been designed to be used in a wide variety of situations and projects and we want to ensure that installers have the right information to get the job done correctly and professionally.” The database covers a wide range of technical questions that customers and fitters have asked and find most useful. Quick and easy to access from a pop up box on every web page the tool allows site visitors to view a wide range of topics and issues covering the full Freefoam product range. 104 » MAY 2019 » CL EARVI E W- UK . C O M From general fitting instructions and product information, to more specific fitting tips and examples of individual fitting situations the database allows users to filter by product range or simply type in their question. Accessible from PC, mobile and tablet the tool is instantly available to customers and fitters out on the job. With the ability to add new questions and topics Freefoam is expecting the database to grow and develop over time, making it a live resource with valuable up to date information for all Freefoam customers. Colin St John, Commercial Director summarised: “This new tool is a great addition to our online offering. We know that customers today want to be able to access product information from their phone and often need an instant answer - this database does just that, offering users a wealth of information and documentation at their fingertips. As manufacturers we embrace our responsibility to make our products easy to fit and as accessible as possible and are expecting this resource to become another important part of our wider customer support package.” www.freefoam.com