Clearview National May 2017 - Issue 186 - Page 133

HARDWARE INVESTMENT AND SUPPORT GIVES THE EDGE » » AS THE HARDWARE market becomes even more competitive, suppliers to the sector must find other ways to stand out from their peers. At SIEGENIA added value is the chosen route. The technical and field sales teams at SIEGENIA have decades of industry experience between them and can provide knowledgeable advice at all stages of the buying and project cycles. Speaking for the technical team, manager Gary Davies states “We provide our distributors with extensive product training in order that they can confidently sell our hardware.” “Our Area Sales Managers also work in partnership with them to develop new business by attending prospective customer visits to specify solutions suitable for their Siegenia Clearview Half individual requirements.” And the support does not stop at the point of sale; SIEGENIA can also provide support in terms of security testing including indicative and development PAS 24 testing to ensure fabricators can comply with the recently introduced Document Q regulations. “We also offer advice and support on the suitability and use of our products for architect driven projects. If you have a question we will endeavour to find an answer.” LOOKING TO THE FUTURE Not content with relying solely upon their vast experience, SIEGENIA are also looking to invest for the future. General Manager Adrian Vicker takes up the story “We have invested in the Technical Department over the last 18 months an additional Page awork bringing Correct in dimensions.pdf Technical Manage