DOORSEXTRA
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Setting standards
»»Kömmerling’s new PremiDoor
88 sets a new standard for performance in
large span lift and slide patio door systems in
terms of energy efficiency, sound reduction
and weather performance.
This latest development from Kömmerling
is based on an installation depth of 88mm
with a flush mounted 5-chambered sash and
frame design. The typical U-value of the door
is 1.2 W/m2K, though a Passivhaus standard
of 0.8 W/m2K can be achieved.
In addition, PremiDoor 88 is available
with the pioneering proCoverTec surface
technology that was launched last year at
Fensterbau. This unique and innovative
surface finish offers a slightly textured satin
finish in either one face or on both faces and
through the glazing rebate.
Kevin Warner, head of sales and marketing
at Kömmerling comments: “Our latest
PremiDoor 88 clearly sets the benchmark for
performance on all criteria and reflects the
engineered nature of our products.”
For further information, call 01543 444900,
e-mail [email protected], log
on to www.kommerling.co.uk or follow
them on Twitter @kommerling_uk
Top marks in customer survey
»»‘Continuous
improvement’ is a key ethos at
Merseyside-based composite
door and PVCu panel
specialist, Vista. As part of this
commitment, Vista recently
conducted a customer survey,
asking customers what they
thought of Vista’s quality,
service and to find out if there
was anything they could do to
improve.
The results were very positive,
with 83% of customers rating
Vista’s product quality 5 out of 5,
while the remaining 17% scored
Vista 4 out of 5, proving that
all customers think very highly
of the premium product range
on offer. Service was given top
marks, with 85% rating Vista 5
out of 5 in this department. 98%
of customers meanwhile believe
Vista’s products are always
delivered in a timely manner.
Commenting on the results,
Keith Sadler, Managing Director
of Vista said, “At Vista we take
customer service very seriously.
Customers pay the wages, so
it’s vitally important you listen
to their needs and evolve your
products and services. We learn
something new every time we
speak to customers and this
survey was no different. Some
interesting points were raised
and we will look at ways we
can address the comments.
Overall though the results were
extremely positive.”
For more information
call 01516081423 or visit
www.vistapanels.co.uk
Own Brand
Door Designer
»»Emplas has launched
its new Composite Door
Designer, which combines 24/7
ordering with a powerful new
retail sales tool.
Part of the fabricator’s continuing
push into the composite door
market, the Emplas Door Designer
is accessed through the fabricator’s
online portal and offers installers
access to instant quotes and online
order placement and tracking.
Jody Vincent, National Sales
Manager, Emplas explained: “The
60 » M AY 2015 » CL EARVI E W- UK . C O M
door designer allows installers to
build a door there and then in
front of the prospect, changing
the colour, the glass, choose door
furniture or threshold type from
the homeowner’s front room.
Emplas is also making
new bespoke retail literature
available to its customers. This
goes far beyond simple ‘overbranding’ but gives installers the
opportunity to name their own
composite door ranges.
Available with Secured by
Design as standard, Emplas’
composite door range features five
solid styles, 21 glazed options,
four side panels and four stable
doors at among some of the most
competitive rates in the industry.
To find our more follow twitter
@emplaswindows. For more
information visit www.emplas.
co.uk , email info@emplas.
co.uk or call 01933 674880