Clearview National March 2018 - Issue 196 - Page 5

PROUD SPONSOR OF INDUSTRY NEWS INDUSTRYNEWS Switch without a Hitch service proves popular » » EUROGLAZE OFFICIALLY launched its Switch without a Hitch service at the start of this year, with the specific aim of making the process of switching supplier as smooth and rewarding as possible. The Rehau trade fabricator has brought together its distinctive blend of friendly efficient customer service and precision quality products into a package which is easily accessible for stockists and installers. Switch without a Hitch guarantees that the Euroglaze team will be by the customer’s side every step of the way. From the outset, new customers are allocated a dedicated customer service advisor within Euroglaze who walks them through all their early orders from initial contact to delivery. The aim is to make all new customers feel part of the Euroglaze family and ensure that they get exactly what they expect right from the start of the relationship. While the official Switch without a Hitch package is new, Euroglaze has actually been offering the one to one service which is at the heart of it for nearly a year. Press office presence » » AS PART OF THEIR NEW NETWORK Development Programme for 2018, Solidor have just launched a revolutionary Press Office for their installer partners, to enable them to generate strong press coverage on a more local basis and to support their other marketing activities. Research has shown that PR, while one of the most powerful tools within the marketing armoury in the fenestration sector, is less so adopted by installer partners in the consumer sector. This move by Solidor to introduce a customer Press Office further highlights the fact that the solid core composite door leader is continuing to invest in new ideas and fresh thinking. Local papers both in print and digital format are always looking for content and so with direct access to the PR, brand and marketing consultancy of Solidor Group, their customers can look to reap the benefits of editorial coverage directly and within the brand guidelines set, by the award-winning composite door manufacturer. Gareth Busson, head of sales and marketing of Solidor Group commented: “The launch of the Press Office is another marketing initiative designed to set our customers apart and to help them fulfil further sales of our composite doors.” Sensational Sash » » A SENSATIONAL SASH WINDOW JOB by long-serving Window-Rite has been named Roseview’s #sashshots Installation of the Year. All throughout 2017, Roseview customers have been submitting snaps of their gorgeous Rose Collection installations as part of the firm’s #sashshots Twitter competition. Each month, Roseview’s sash window sages gathered to pick their favourite – and in December, they narrowed that twelve down to a final four, before letting the people have their say. The company’s twitter following was invited to vote for which one they thought was best – and it was Pontypool-based Window- Rite that ultimately emerged victorious. The job in question involved fitting four of Roseview’s incomparably authentic Ultimate Rose windows as part of a thorough-going refurbishment of an elegant Welsh cottage. Produced in a tasteful Painswick grey-on- white colour scheme, the windows blend beautifully with the property’s cream walls, and even an expert would be hard-pressed to tell the finished articles apart from timber originals. The final phase of the project will see a further four Ultimate Rose windows installed into a new orangery extension. For winning, Window-Rite walked away with a state-of-the-art digital camera – a fitting prize for a photography competition. C L E A RV I E W-U K . C O M » M A R 2018 » 5