Clearview National March 2016 - Issue 172 - Page 40

DOORS&WINDOWS TWO DECADES ON »»TWO STAFF MEMBERS OF Vista have been rewarded in recognition for 20 years of loyal service. Office manager, Nicola Brown and purchasing manager Chris Warrington, who have both been with the company since it was first established in 1995, were presented with gold watches as a thank you for their two decades of dedication to Vista. “I’ve always believed you can judge a company by how it treats its staff,” said Vista Managing Director Keith Sadler. “The fact we’ve been able to keep people for two whole decades just shows how much we’ve succeeded in our aim to be an excellent, supportive place to work.” Chris commented: “I’ve thoroughly enjoyed my time at Vista and am proud to have played a part in our growth from humble beginnings. I’ve seen lots of changes at Vista but our commitment to providing customers with the very best products and service has remained constant.” Nicola echoed Chris’s comments: “The economic climate hasn’t always been rosy during the last two decades but we’ve ridden the storm and come out stronger the other side.” There were plenty of other causes for celebration at Vista during its twentieth year in business. The fabricator saw a 50% increase in fire door sales, a 30% rise in coloured composite doors and an 11% rise in contemporary-style doors. With a £100k investment in a new CNC router, Vista also increased its door production from 700 to 1,000 a week on a single shift. Looking ahead, “We released our new XtremeDoor brochure in January, which featured the range of our different colour options. Later in the year, we’ll be launching a new composite door range,” Keith continued. For more information call 01516081423 or visit www. vistapanels.co.uk 40 » M AR 2016 » CL EARVI E W- UK . C O M One Size Does Not Fit All Richard Kirman, Sales and Marketing Manager for IG Doors Trade Division, explains the theory behind the Truedor Partner Programme and why they are so excited about being able to offer a package of support where one size does not fit all… »»“I GUESS YOU COULD say, just like as with our doors, everything is made to measure – one size absolutely does not fit all. In our view this is especially important when it comes to marketing. “As with many things in our business and our service offering, we try to do things that little bit differently. Detail is really important and we are very keen to treat each and every one of our customers as individual businesses. “The essence of the Truedor Partner Programme is that we work with each of them to understand and assess their needs and then we tailor our support package to meet those specific requirements. “For example, the needs of a business with a large showroom are entirely different to the needs of a one-person business – they are both equally important to us as customers, but it would be foolish of us to think that we could offer a support pack that meets both their needs. It simply wouldn’t be beneficial to either of them. “The Truedor Partner Programme will be at the heart of our FIT Show offering this year and the stand has been designed to demonstrate the different levels of support available to meet the demands of different installer businesses. Visitors to our stand will be able to see tangibly what we can offer them in terms of support. It will be a really exciting stand and a great opportunity for us to work with customer groups at all levels of the industry. “We believe our Truedor Partner Programme is something very different from the support offered by others in the market and we look forward to welcoming visitors to our stand at the FIT Show to see it for themselves.” For more information on Truedor visit www.truedor. co.uk or see visit them at the FIT Show Stand 268 in Hall 2.