Clearview National March 2016 - Issue 172 - Page 19

INDUSTRYNEWS Share Driving Licence goes live In January 2016, the DVLA moved its ‘Share Driving Licence’ service from beta into a live system. BENEFITS TO THE USERS NOW INCLUDE • up-to-date information accessible from anywhere where there’s an internet connection or access to telephone • better and safer licence checking for third parties - saving nearly half a million drivers every year from having to pay £20 to replace a lost counterpart. The DVLA was challenged to develop a service that allowed third parties, such as, employers, rental companies and driving instructors a way of checking appropriate driving licence details from the 45 million driving records held on its database. The organisation explored several concepts of how this could be done before arriving at a solution to ensure the driver remains in control of who they share their driving information with. This involves the driver generating a check code from within the View Driving Licence service, and the third party redeeming the code to access the record summary via Check Driving Licence. Getting to this stage represents several months’ worth of user research, iteratively developing the service from prototype screens to the full live service. The team worked tirelessly to transform user’s thoughts and actions into working software to give the best user experience possible. During the nine months of beta, the DVLA carried out 29 rounds of usability testing, observing users in real life scenarios navigating their way through the service. It also analysed over 69,000 comments from user’s feedback. Since the launch of the public beta in May over 7.9 million records have been viewed with 3.3 million sharing codes created and over 1.2 million licence checks completed. news/dvlas-share-drivinglicence-service-is-available SPECIALISTS IN FIRE RATED GLASS & GLAZING Fire Glass are the leading supplier of speciality glass including all types of fire rated, wired, safety, silvered, laminated and acoustic glass. The difference is CLEAR: Competitive prices Five local branches throughout the UK Technical experts on hand to help with your project Well stocked facilities No minimum order No delivery charge No set order day GET A QUOTE TODAY: 012 1 521 2180 LOCAL BRANCHES UK Head Office 0121 521 2180 SOUTH Colchester 01206 222 090 NORTH Manchester 0161 728 8080 SCOTLAND Edinburgh 0131 526 4141 EAST Derby 01773 712 920 INSTALLATION Birmingham 0121 521 2180 C L E A RV I E W-U K . C O M » M AR 2016 » 19