Clearview National June 2018 - Issue 199 - Page 36

PROUD SPONSOR OF DOORS & WINDOWS DOORS&WINDOWS Conference to help customers “get ahead and adapt” » » “THERE AREN’T MANY EVENTS where you would find the latest industry insight, real business support, dispute management advice, new product launches and a talk about the rise of the robots,” says Jay Patel, Sales & Marketing Director at Everglade Windows. “But, we like to do things a little differently here.” The Everglade Trade Customer Conference is back for its 12th consecutive year, and London’s number one fabricator has arranged a jam-packed speaker line-up to help customers get ahead and adapt to an increasingly challenging market. The Delivering Certainty conference will be held at Everglade Windows’ West London HQ on Thursday 5th July 2018. Jay continues, “As usual, we’ll be kicking things off with lunch, before we hear from our expert speakers in their presentations. We’ll also be launching some exciting new products and tools to help customers get even more from Everglade. “Among the expert line-up, we have leading corporate lawyers, Carter Bond talking about the Consumer Rights Act. Executive Chairman of Certass and Trustmark Director Jon Vanstone will be giving us the low-down on Government policy and construction industry best practice.”. RESEARCH REVEALS ‘PITTING EPIDEMIC’ » » BRISANT SECURE HAS recently conducted market research into the issues of pitting hardware and in the way in which manufacturers deal with the warranty issues. The results clearly show that the industry still faces a significant pitting issue. In a question to installers, of which 270 replied, a depressing 88% have reported that they have had pitting problems on their hardware in the past 12 months. In a second question, Brisant asked installers if they were happy in how their suppliers were handling the pitting problems, but only a quarter (22.5%) said they were. With the composite door market showing continued strong sales perfo