Clearview National June 2015 - Issue 163 - Page 76

timber Untold Benefits Since purchasing Joinerysoft’s Joinery Management Software in January this year, joiner Andrew Miller has noticed the unexpected benefits the system has brought to his business. »»Looking at purchasing the software initially during the middle of the recession, Andrew now suggested: “Had we bought the software earlier we would have retained profit better and been in a different situation during the recession!” ‘Had we bought the software earlier we would have retained profit better and been in a different situation during the recession’ Based in Stirling, Andrew Miller Architectural Joinery has been manufacturing custom built joinery since 2000, providing joinery for trade and domestic customers. The majority of work is sash and casement windows, reproductions of existing joinery and bespoke services including traditional doors, screens, architrave and skirting. The business has grown through personal referrals, aided by its attention to detail and expertise in matching existing joinery in renovation work. After recently moving to larger premises, the company experienced delays inits business processes, one of these being quoting. The process was time consuming and at risk of human error. Quotes were either being lost or going cold, so Andrew investigated several software options, but could only find one UK supplier offering local support with expertise knowledge of UK joinery businesses. Andrew explains: “I thought JMS was a good idea, but until I saw the benefits translated into my joinery business, I never understood just how great an idea it is!” Andrew continues: “I have loaded all my costs into the software and can now see if I’m making money on a job. This visibility has enabled me to invest in a spray shop, a venture I have wanted to do for years.” Andrew has also seen major benefits from the system being able to analyse production costs, and as a result has introduced new tooling to streamline production, reduce machining times and improving productivity. Customer service has also been improved with the introduction of a professional quoting system, emailed to the customer the same day. Andrew explains: “The software is set up and so easy to use, I’m confident that 100% of our quotes are now going out on time,” he adds, “I have a better success rate due to improved service and speed.” Andrew has also found that he has more time to develop his business since implementing the software, focusing on the financial information being gleaned from JMS. He comments: “I have confidence in the accuracy of JMS. Knowing how much profit 76 » JUN 2015 » CL EARVI E W- UK . C O M ‘I know Joinerysoft would provide professional estimates, speed up the quoting process and provide accurate cutting lists for the workshop’ I’m going to make on the jobs has allowed me to plan improvements and investment with a greater degree of certainty.” He adds: “Leaving out the obvious benefits of being able to present more professional quotes and improved conversion rates, I can see the software paying for itself just in the savings we make by not making mistakes. With accurate pricing, accurate material ordering and a reduction in errors, I expect the software will have paid for itself within a year.” Andrew concludes: “I knew Joinerysoft would provide professional estimates, speed up the quoting process and provide accurate cutting lists for the workshop. What I didn’t realise was how much it allows me to analyse other aspects of my business.” For more information visit www.joinerysoft.com or call 01608 643302