Clearview National July 2018 - Issue 200 - Page 5

PROUD SPONSOR OF INDUSTRY NEWS INDUSTRYNEWS Tech, innovation and the future of fenestration » » EDGETECH MANAGING DIRECTOR Chris Alderson took to the stage to debate the future of fenestration at this year’s inaugural Glazing Summit. Chris, who worked as European Sales Director for one of the world’s biggest adhesive and sealant companies before joining Edgetech in 2016, discussed how innovation and technology is reshaping the sector as part of a panel of industry experts. He said, “We’ve got a long track record of helping drive the industry forward, including with our Energy Efficiency in Focus and Triple Glazing Question events, and the Glazing Summit has given us a chance to do so again. “On stage, while acknowledging that innovation has and is continuing to transform the way we work, I also stressed that fenestration is lagging behind other industries in many ways. Other sectors invest a significant proportion of their annual sales revenue in research and development – in the pharmaceuticals industry, the figure is in double digits. In glass and glazing, by contrast, it’s estimated to be less than 1%. Fenestration faces challenges in the years ahead, there’s no doubt – but seeing the industry come together to intelligently discuss them at events like this makes me optimistic about the future.” Strength in numbers » » DISTINCTION DOORS’ SIX-STRONG Business Development team have been in the industry for a combined total of over 50 years and pride themselves on their expertise and knowledge of the composite door market. The team is headed by Sales and Marketing Director, Chantel Roach who comments: “We recently welcomed Jane Wilson and Gillian Coldwell to the team to further strengthen our focus on customer support and development. The growth in the size of the team as a result of their appointments reflects the high level of importance we attach to providing excellent customer service.” Chantel explains the importance of the Business Development team: “Good customer service is about more than just supplying orders on time. It’s about developing a good relationship with the customer and having a clear understanding of the challenges and opportunities in their business. In this way, we can help customers to grow their business by offering them continuous support that is right for them. Our expanded Business Development team offers us the ability to develop even stronger customer relationships as we cement our position as the composite market leaders.” DITCH PAPER TO WIN ‘1,000 NOTES’* » » IN A SURVEY OF 1,000 employees, conducted by award-winning mobile data capture solution WorkMobile, 39% of businesses have not yet implemented a paper-less policy to try and reduce paper usage. And such a heavy reliance is having a detrimental effect not only on business costs but also on the environment. Responding to the findings of ‘The Death of The Paper Trail’ report, WorkMobile is launching a Paperless Challenge campaign to invite businesses in the worst performing sectors – construction, utilities and education – to do away with day- to-day printing. The challenge asks participants to undertake a one-month stint of being completely paper-free, with the aim of illustrating just how many efficiencies can be made through replacing paper in the workplace with digital versions. *To aid the process, WorkMobile is offering £500 worth of digital data capture products, along with £500 of expert consultancy to the businesses that agree to take part. Colin Yates, chief support officer of WorkMobile, said: “Although some may see the transition to becoming paper- free as a giant task, our aim is to take the stress out of the process, providing a solution that helps companies save money, safeguard their assets and communicate effectively – all while reducing their ecological impact.” paperless-challenge/ C L E A RV I E W-U K . C O M » J UL 2018 » 5