Clearview National July 2016 - Issue 176 | Page 72
INSTALLERSUPPORT
SMALL FIRMS SPEND FOUR DAYS
PER MONTH BATTLING RED TAPE
»»OVER HALF OF SMALLER
business owners (55 per cent) say
their company’s growth is being
held back by the amount of time
they have to dedicate to business
administration, according to new
research from the Federation of
Small Businesses (FSB).
The findings show that a
small business owner spends
over 33 hours every month on
internal business administration,
representing almost a quarter of
an individual’s working hours.
In addition, the average small
business sees around 70 hours of
employee time tied up in business
admin alone.
Two-thirds of smaller
businesses (67%) say the
administrative burden is
preventing them from focusing on
their business’ primary purpose.
The study reveals that threequarters of business owners (76%)
spend more time than they would
like on business compliance,
tackling issues ranging from
tax, employment law issues
and insurance, to dealing with
workplace pensions, accounting
tasks or health and safety issues.
Dave Stallon, Commercial
Director at FSB, commented:
“The Government has pledged
to remove £10 billion worth of
red tape over the course of this
Parliament. FSB welcomes this
focus on deregulation, which
should free up small business
owners to spend more time doing
business and creating economic
growth.
Source: www.fsb.org.uk
Alternative Dispute Resolution
(ADR) scheme website
»»THE GGF IS PLEASED TO
announce the launch of a dedicated
website for The Glazing Arbitration
Scheme (TGAS), www.tgas.org.uk. The
TGAS scheme complies with the EU ADR
Directive implemented 1st October 2015,
and is the primary ADR Scheme for the glass
and glazing industry.
Becoming a TGAS trader and being listed
on the TGAS website offering ADR is free of
charge for GGF Member companies as part of
their membership, and is also available free of
charge to FENSA registered firms who wish
to “opt in” to ADR - contact [email protected].
uk.
TGAS is operated independently by
a Chartered Trading Standards Institute
Certified ADR body, the Centre for Effective
Dispute Resolution (CEDR), consumers will
be signposted to TGAS by the Citizens Advice
helpdesk, which receives consumer enquiries
regarding ADR. However, consumers will
have had to go through the GGF Conciliation
Scheme or FENSA complaint process for at
least 56 days and still be in dispute before
being able to progress to arbitration.
Brian Smith, GGF Director of Home
Improvement, commented: “With arbitration,
like TGAS, the consumer has to pay £100
to progress their dispute to arbitration, and
the decision is binding on both trader and
consumer.”
www.ggf.org.uk
5 STAR MARKETING SUPPORT
PVCu window, door and conservatory installer, Daniel
Wagg Doors and Windows, can’t sing the praises
of The Glazerite UK Group Limited enough.
»»WHEN SETTING UP HIS BUSINESS
last year he was able to take full advantage
of the marketing support on offer from the
leading trade manufacturer, and as Director
Daniel Wagg explains, the support has been
invaluable:
“Glazerite is a great company to deal with;
it took my company under its wing from
the very start, as a new business it proved
invaluable with getting my business off
72 » JUL 2016 » CL EARVI E W- UK . C O M
the ground and creating awareness in the
Midlands. It helped me with everything from
designing my logo and website to assisting
with my van signage.
“The support didn’t stop there either, it has
continued to support my business throughout
the year and, more recently, Michelle Wright,
Glazerite’s Group Marketing Manager, has
arranged for the design and print of some
advertising boards to maximise publicity on a
great project we’re working on at the minute.
We’re now looking at ways of developing my
website further and how I build my social
media activity. I also really like the new sales
presenter it recently launched.”
www.danielwaggdoorsandwindows.co.uk;
www.glazeritewindows.co.uk