Clearview National July 2016 - Issue 176 - Page 72

INSTALLERSUPPORT SMALL FIRMS SPEND FOUR DAYS PER MONTH BATTLING RED TAPE »»OVER HALF OF SMALLER business owners (55 per cent) say their company’s growth is being held back by the amount of time they have to dedicate to business administration, according to new research from the Federation of Small Businesses (FSB). The findings show that a small business owner spends over 33 hours every month on internal business administration, representing almost a quarter of an individual’s working hours. In addition, the average small business sees around 70 hours of employee time tied up in business admin alone. Two-thirds of smaller businesses (67%) say the administrative burden is preventing them from focusing on their business’ primary purpose. The study reveals that threequarters of business owners (76%) spend more time than they would like on business compliance, tackling issues ranging from tax, employment law issues and insurance, to dealing with workplace pensions, accounting tasks or health and safety issues. Dave Stallon, Commercial Director at FSB, commented: “The Government has pledged to remove £10 billion worth of red tape over the course of this Parliament. FSB welcomes this focus on deregulation, which should free up small business owners to spend more time doing business and creating economic growth. Source: www.fsb.org.uk Alternative Dispute Resolution (ADR) scheme website »»THE GGF IS PLEASED TO announce the launch of a dedicated website for The Glazing Arbitration Scheme (TGAS), www.tgas.org.uk. The TGAS scheme complies with the EU ADR Directive implemented 1st October 2015, and is the primary ADR Scheme for the glass and glazing industry. Becoming a TGAS trader and being listed on the TGAS website offering ADR is free of charge for GGF Member companies as part of their membership, and is also available free of charge to FENSA registered firms who wish to “opt in” to ADR - contact tgas@fensa.org. uk. TGAS is operated independently by a Chartered Trading Standards Institute Certified ADR body, the Centre for Effective Dispute Resolution (CEDR), consumers will be signposted to TGAS by the Citizens Advice helpdesk, which receives consumer enquiries regarding ADR. However, consumers will have had to go through the GGF Conciliation Scheme or FENSA complaint process for at least 56 days and still be in dispute before being able to progress to arbitration. Brian Smith, GGF Director of Home Improvement, commented: “With arbitration, like TGAS, the consumer has to pay £100 to progress their dispute to arbitration, and the decision is binding on both trader and consumer.” www.ggf.org.uk 5 STAR MARKETING SUPPORT PVCu window, door and conservatory installer, Daniel Wagg Doors and Windows, can’t sing the praises of The Glazerite UK Group Limited enough. »»WHEN SETTING UP HIS BUSINESS last year he was able to take full advantage of the marketing support on offer from the leading trade manufacturer, and as Director Daniel Wagg explains, the support has been invaluable: “Glazerite is a great company to deal with; it took my company under its wing from the very start, as a new business it proved invaluable with getting my business off 72 » JUL 2016 » CL EARVI E W- UK . C O M the ground and creating awareness in the Midlands. It helped me with everything from designing my logo and website to assisting with my van signage. “The support didn’t stop there either, it has continued to support my business throughout the year and, more recently, Michelle Wright, Glazerite’s Group Marketing Manager, has arranged for the design and print of some advertising boards to maximise publicity on a great project we’re working on at the minute. We’re now looking at ways of developing my website further and how I build my social media activity. I also really like the new sales presenter it recently launched.” www.danielwaggdoorsandwindows.co.uk; www.glazeritewindows.co.uk