Clearview National January 2016 - Issue 170 | Page 70

SOFTWARE GlasSave provides ultimate efficiencies »»Tuff X Processed Glass is almost certainly one of the largest and fastest growing processing companies in the UK. Established in 1997 and working from a 55,000 sqft factory in Merseyside, it has been quietly building its reputation as one of the most versatile and professional firms around. Continual investment in high quality equipment to provide perfect finished products has been a key to its success, and it can produce processed toughened glass up to 19mm 4200mm x 2400mm for applications such as laminated toughened balustrade, splash backs for bathroom wall or as part of a multi-panel foyer of a commercial building. Tuff X has doubled in size over the last five years, which it attributes to the growing demand for its products. Director Graham Price comments: “We believe that there is a huge market of discerning customers out there who are prepared to pay a reasonable price for a quality bespoke product and that’s where we come in. We can supply direct to the trade and other smaller glass companies and word has been rapidly spreading through the industry, and when customers see the scope of what we’re able to offer, they are often amazed. 70 » JAN 2016 » CL EARVI E W- UK . C O M “However, it’s not all about the range of products that we offer, our success is based on getting things right first time for the customer and the way we handle the customer from initial tentative enquiry, right through to quoting and giving advice to manufacture, production control and delivery. “As we have grown, we’ve realised that we had outgrown our old order processing system that generated a lot of paperwork, and wasn’t designed for glass processors. So we turned to Clear Thinking who has established itself as market leaders in the UK for software for glass processors.” Graham continues: “Clear Thinking undertook to integrate its quoting and invoicing software with our existing Sage accounts software and all of our existing machinery. So, now we can produce a quote, then turn it into an order, issue it to production, and optimise the glass to reduce wastage all from a single entry. “Our office is now a lot closer to being paperless and everyone in the company can see the progress of that order and provide a quicker response to customer queries. “In our industry, we are constantly rescheduling deliveries around the challenges of busy sites, so we have always had to be very flexible. The Glass Office software saves us time and makes us more efficient. “One of the big benefits of the GlasSave optimisation system is the material saving in reduced glass waste. For example, now we can cut 6m x 3m sheets of various glass thicknesses, increasing greater yield and efficiencies. These pieces are now directed to the correct department for drilling, polishing, CNC work, etc. so our factory flows better than before.” Graham concludes: “Clear Thinking already came highly recommended to us, but it was crucial that our software supplier could do both the job we need and grow with us as we expand and invest in more machinery. We’ve been live with the Glass Office system for a few months now and are already reaping the benefits.” www.clearthinkingsoftware.co.uk