Clearview National February 2019 - Issue 207 | Page 56

CONSERVATORIES&SOLIDROOFS CHOOSING PRODUCTS THAT CUSTOMERS LOVE » » IT’S EASY TO FOCUS ON product features that resonate with the trade. We’ve all generally been around the industry long enough to understand multi-chambers, rebates, U-values and the various pros and cons of the multitude of different products on offer to today’s installers and fabricators. However understanding what features make a real difference for homeowners is key to ensuring high levels of customer satisfaction, making them more likely to leave good reviews and recommend you to their friends and family. There is also the pride that comes from installing good quality products that customers will value for years to come. Despite our sometimes bad reputation as an industry – driven by a thankfully ever decreasing number of rogue operators – we generally care about what we sell and the service we offer. Synseal Group has been using this as a key driver to steer its product development for the past couple of years aiming to deliver products that make sense for installers and fabricators – but perhaps more importantly make a real difference in people’s homes. For example our Solid Roof System – launched as Celsius Solid Roof, but being rebranded over the next few months to a more consumer friendly name - comes with the exclusive WarmCore fixed roof light – the extra insulation this provides over a standard roof vent, along with the 41% more light it allows into the extension makes a real difference to the room. The hassle free SIPs construction also reduces the risk of leaks and ‘cold spots’ that can lead to condensation issues – leaving homeowners with a room they can get on and enjoy, bathed in natural light. While our Craftsman range of engineered timber doors gives homeowners the chance to choose a genuine solid, aesthetically beautiful entrance door – enjoying the feel of a ‘proper’ timber door without worrying about the door swelling or shrinking in our increasingly varied climate. The range of 30 styles strikes the perfect balance of style and ‘fit- and-forget’ that homeowners are looking for. That’s why we should all be choosing products homeowners love, that installers also love to fit! For more information about Synseal’s range of products please visit Synseal.com or call 01623 443200, alternatively drop us an email at info@ synseal.com and we’ll send you a copy of our new Product Range Guide. Roof manufacturer ready for 2019 » » HOSTED BY SUPALITE’S NEW MD, Steve Hacking, the Supalite’s annual fabricator conference recapped on what has been a highly-successful year for both the business and its trade partner network. The event also saw a number of exciting, new developments unveiled as SupaLite prepares for another big year in 2019. Firstly, SupaLite launched the new-look ‘Registered Fabricator Scheme’, now endorsed and fully-supported by CORGI Fenestration. 56 » F EB 2019 » CL EARVI E W- UK . C O M The new and improved scheme not only ensures all fabricators are working to the same high standards but delivers a competitive edge for customers, with the full backing of CORGI Fenestration; one of the industry’s most recognisable names. Secondly, SupaLite also launched the new ‘Registered Installer Scheme’, which also operates in conjunction with CORGI Fenestration. Offering the same benefits of CORGI Fenestration registration, the installer scheme aims to promote the best SupaLite installers across the country and provides a full range of support from free sales leads to the option of SupaLite micro websites. Installers will be able to notify their work to CORGI Fenestration via Supalite’s online portal saving the need for any double entry. Along with providing full registration with CORGI Fenestration, the SupaLite scheme is unique in also providing building regulations approval. As such, customers will now be able to submit applications, supporting documents and photography via SupaLite’s online portal - a process designed to help customers save both time and money. Steve Hacking comments: “The last 12 months have been massive for SupaLite and it looks like 2019 will be much of the same. This is our third fabricator conference and it’s been fantastic to share all our important news and celebrate the successes of our valued trade partners. A big thank you to all our fabrication partners for taking time out to travel up and join us in Preston.” The event also introduced a number of new products including the official launch of the Flat Roof Orangery and the brand-new Sky Vista roof. Sky Vista is SupaLite’s new, highly- requested hybrid roof system combining both solid and glazed elements. To finish off the event, SupaLite crowned their Fabricator of the Year for 2018. After a year of impressive growth, which saw SupaLite sales increase by 100%, the winner was revealed as Stafford uPVC Windows. www.supaliteroof.co.uk