Clearview National August 2018 - Issue 201 - Page 75

INSTALLERSUPPORT 99% 5-day delivery standard » » SINCE THE START OF the year, Residor has managed to achieve an OTIF delivery standard of over 99% for its mid- market GRP composite door, with new installation partners coming on board each week and existing customers enjoying strong sales returns. Nine distinct door designs both traditional and contemporary, six standard colours out of a range of 250 RAL options and five hardware finishes ensure that there’s a Residor for everyone. There’s also the confidence for the trade of dealing with a world-class operation, that’s been behind the success of the Solidor brand. The marketing and showroom support programme continues to be developed and the website now includes the proven Door Designer engine from Solidor that has been a revelation in recent years, as both the trade and consumers look to build their ideal entrance door in real time. Gareth Busson head of sales and marketing for Solidor Group commented: “Residor is the ultimate mid-market GRP composite door with unrivalled security and with the added benefit of a keen price point. With our world class service levels, Residor Cloud ordering and outstanding marketing and showroom support, we continuing to enjoy strong sales growth as too are our installation partners.” INSTALLER OFFLINE PROGRAMME GETS AN UPDATE » » LEADING COMPOSITE DOOR manufacturer Apeer continues to invest in lead generation for its installer partners, with new updates to its Doorbuilder programme. Linda Tomb, Marketing Manager explains: “Following feedback from customers, we have rolled out a number of key updates to help make the process works better for our installers, and also homeowners using the online version of the programme. “With 80% of our orders coming through the offline programme, it is imperative that the system is easy to navigate and operate, and the addition of optional upgrades such as; Karcher lever and Bar handle choices, Conexis Yale locks, Secured by Design upgrades for all options, updated backing glass options for complete privacy and an extended range of glass designs and bespoke glass options, means that placing orders is quicker and easier for installers and our order processing team. “Following feedback at last year’s FIT Show, our IT technicians have now added an ‘automatic update’ feature so it’s now all done at the touch of a button. We are hoping for a seamless update with minimal need for IT support; however, our team will of course be on hand to help with any queries.” INDUSTRY FIRST: ARCHED DOOR DESIGNER » » STOCKPORT-BASED DOOR specialist, Force 8 has launched a new Door Designer, the only one in the industry which allows users to create arched composite door designs. The Door Designer takes a user step-by-step through the creation of their door, choosing style, colour, glass, frame and hardware and even smooth or textured finish, with the final design being displayed in high quality graphics. The new tool is also available for ‘a huge range of exclusive designs’ Force 8 installer customers to add to their own websites and use as a lead generator. Dennis Sumner, Managing Director at Force 8 said: “In addition to the industry-standard styles, we offer a huge range of exclusive designs, both contemporary and traditional, which are ideal for those really wanting to make a statement with their front door. Innovation is an over-used word but it really does apply to what we do here at Force 8. “A high-quality Door Designer is a fantastic tool for generating leads and sales and we are sure it will be a huge benefit to our customers. We are still the only company in the industry to offer a one-piece arch and our Door Designer is also the only one in the industry which allows for the design of an arched door.” C L E A RV I E W-U K . C O M » AU G 2018 » 75