Clearview Midlands February 2014 - Issue 147 - Page 66

INSTALLERSUPPORT WORKING WITH INSTALLERS TO CLOSE THE DEAL When Trinity Methodist Church in Kidderminster needed to replace its existing roofline it turned to Freefoam Building Products consumer focussed website After obtaining a price from a local builder, church custodian, Stephen Howles, wanted a comparable quote to ensure that the NEW TRACKIT SOLUTION FOR INSTALLERS Business Micros has revealed an exciting new software package specifically for installers working in the retail sector. Branded Track-IT, it promises to help installers work faster and more efficiently than ever before. Track-IT enables installers to track every order they receive from the moment it is logged as a lead right through to the moment an after sales call is made. It gives them complete control of their business and means they can plan, organise and manage virtually every aspect direct from a smartphone, tablet, laptop or PC whenever it suits them. Users of Track-IT can search for details of any installation by address, job number or customer name and see instantly all of the information relating to that project. They can scan in documents such as surveys, order acknowledgements and fitting notes and allocate these to each job as well as adding customer feedback, remedials or snagging information. They can also use the software to plan daily, weekly and monthly sales, surveying and installation activity and can incorporate within this a staff calendar taking into account absences, annual leave and training days. An online video showing a walk-through of Track-IT will be available soon on the Business Micros website at www. 66 FEB 2014 church was getting best value for its precious resources. Mr Howles explained, “I wanted to get a clear picture of what was involved in replacing the roofline to make sure we had high quality long lasting materials fitted. I found the information on the website about roofline and the different products really useful, and liked the fact that we would get a 50 year lifetime guarantee with the products provided by Freefoam. We also needed to raise some further funds so being able to get a realistic quotation from a local installer via the site was excellent.” The quotation request was passed to long established roofline specialist Homeclad Ltd, based in Stourbridge, who quickly arranged a full survey and itemised quotation. Work took place to replace roofline on the main façade of the church and the attached community buildings, a total of 50 metres of fascia. Call 01604 591110, email sales@freefoam. com or visit NEW WEBSITE Specialist REHAU trade fabricator GRM Windows has launched a brand new website at to help communicate what it believes makes it stand out from other trade fabricators. The website shows the attention to detail in every GRM window and highlights the specialist machinery and skilled team who ensure that GRM windows adhere to the very highest quality and performance standards. The website includes a downloadable version of the new GRM brochure showing the company’s window, door and conservatory ranges and downloadable versions of REHAU’s consumer brochures for use by installers selling to homeowners direct. Other useful features for GRM customers include a pricing and ordering tool for bifold doors and a password protected area for online tracking of all orders placed. The website gives visitors a taste of the history and heritage of Pontyclun based GRM Windows from when it was founded by Gareth Gambling in 1975, and shows the recently extended factory and trade showroom area. Gareth’s son, Richard Gambling, who is now the managing director says the website has been deliberately designed to give visitors a real flavour of the business and its commitment to quality. Visit and follow GRM on Facebook and Twitter (@ GRMWindows). To read more, visit