ABOUT CLDA OFFICERS BOARD OF DIRECTORS PRESIDENT John Benko Pace Runners • Birmingham, AL Rick Chase, OnTrac Phoenix, AZ FIRST VICE-PRESIDENT Chuck Moyer Express Courier, Inc. • Franklin, TN SECOND VICE PRESIDENT Steve Howard Esquire Express • Miami, FL TREASURER Jason Burns QCS Logistics • New Orleans, LA SECRETARY Mark Cossack Priority Courier Experts • St. Paul, MN IMMEDIATE PAST PRESIDENT Kirk Godby Corporate Couriers & Logistics Austin, TX Errol Cvern, Select Express and Logistics New York, NY Tom Jowers, ADL Delivery Tampa, FL Benjamin Kaplan, Rightaway Delivery Ann Arbor, MI Matt Lawrence, Pace Runners Birmingham, AL Monte O’Hara, Capital Express, Inc. Omaha, NE Kelly Picard, Hackbarth Delivery Service Mobile, AL Julie Thomas, Priority Dispatch, Inc. Cincinnati, OH Charlie Wolfe, Blaze Express Courier Service New Orleans, LA ADVISORY COMMITTEE MAGAZINE STAFF CHAIRMAN Michael Gualtieri, ProCourier, Inc. PUBLISHER/EDITOR Amber Thichangthong Chris MacKrell, Custom Courier Solutions, Inc. Phyllis Apelbaum, Arrow Messenger Service, Inc. Mark ChIusano, Avant Business Services Larry Day, Jet Messenger Service, Inc. Tony Racioppo, SDS Global Logistics, Inc. Jay Scarola, Jet Messenger Service, Inc. Rob Slack, SCI WRITER Andrea Obston PHOTOGRAPHER Andre Mcalister Designvibe Media CLDA Magazine is published quarterly by CLDA. Editorial, advertising, and administrative offices: CLDA, National Press Building, 529 14th Street, NW, Suite 750, Washington, DC 20045. Telephone: 202/591-2460. Fax: 202/591-2445. Copyright ©2016 by CLDA. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy- ing, record- ing, or any information storage and retrieval system, without permis- sion in writing from the publisher. The material herein pre- sented is for informational purposes only. A qualified professional should be consulted with regards to any specific, factual situation. Opinions expressed are not necessarily those of the publisher, editor, CLDA or its officers or directors. POSTMASTER: Send address changes to CLDA Magazine, National Press Building, 529 14th Street, NW, Suite 750, Washington, DC 20045.