City Services Satisfaction Survey 2017 City Services Satisfaction Survey | Page 11

Quality of Life Ratings Overall Rating of Quality of Life in Arlington (Top‐Two Box) Overall Rating of Quality of Life in Neighborhood (Top‐Two Box) 100% 90% 89% 86% 81% 80% 84% 81% 82% 82% 79% 82% 81% 82% 77% 82% 78% 82% 77% 79% 70% 77% 77% 79% 81% 80% 76% 74% 75% 75% 73% 79% 76% 73% 69% 68% 74% 69% 60% Telephone Online 50% Dec. 2000 Dec. 2001 Nov. 2002 Nov. 2003 Dec. 2004 Dec. 2005 Jan. 2007 Detailed Responses (Past Two Waves) Copyright © 2018 Decision Analyst  Questions: Base: Statistical Note: Dec. 2009 Dec. 2010 Dec. 2011 Dec. 2012 Feb. 2014 Feb. 2015 Feb. 2016 Feb. 2017 Feb. 2018 Detailed Responses (Past Two Waves) Feb.  2017 Overall Rating – Arlington Quality of Life Excellent Good Fair Poor Jan. 2008 19% 56 23 2 Feb. 2018 15% 59 22 3 Overall Rating – Neighborhood Quality of Life Excellent Good Fair Poor Feb.  2017 Feb. 2018 30% 43 21 6 23%* 46 22 9 Q1/Q2. Overall, how would you rate Arlington/your neighborhood as a city/neighborhood to live in, in terms of quality of life? Total respondents, excluding “don’t know” (varies by question) An asterisk (*) indicates a significant difference between waves at or above the 95% confidence level. 11