City Services Satisfaction Survey 2016 City Services Satisfaction Survey | Page 30

Perceptions of Tax Dollar Value

100 % Perceptions of " Getting My Money ' s Worth for My Tax Dollars "
90 %
80 %
75 %
77 %
74 %
70 %
70 %
67 %
67 %
63 %
64 % 64 %
60 %
64 %
50 %
Telephone
Online
Dec . 2004 Jan . 2007 Jan . 2008 Dec . 2009 Dec . 2010 Dec . 2011 Dec . 2012 Feb . 2014 Feb . 2015 Feb . 2
Detailed Responses ( Past Two Waves )
February 2016
February 2017
“ Getting My Money ’ s Worth for My Tax Dollars ” Yes , I ’ m getting my money ’ s worth
64 %
62 %
No , I ’ m not getting my money ’ s worth
21
23
Don ’ t know / No answer
16
15
Copyright © 2017 Decision Analyst
Questions : Q21 . Arlington provides its citizens with a variety of services , such as Police , Fire , Parks , Water , and other type Thinking about the services and facilities that the City provides , do you feel that you are getting your money ’ s or not ?
Base : Total respondents ( 2000 , n = 496 ; 2001 , n = 500 ; 2002 , n = 498 ; 2003 , n = 504 ; 2004 , n = 448 ; 2005 , n = 455 ; 2007 , n = 4 n = 399 ; 2010 , n = 309 ; 2011 , n = 537 ; 2012 , n = 598 ; 2013 , n = 1,105 ; 2014 , n = 996 ; 2015 , n = 1250 ; 2017 , n = 988 )
Statistical Note : An asterisk (*) indicates a significant difference between waves at or above the 95 % confidence level .