Water Utility Services
Contacted Water Utilities in Past 12 Months |
February 2016 |
February 2017 |
59 % |
55 % |
Excellent Good
Previous Score ( Feb . 2016 )
Quality of Services |
37 % |
42 % |
79 % |
82 % |
Availability of Services |
37 % |
45 % |
82 % |
83 % |
Timeliness of Services |
39 % |
40 % |
79 % |
82 % |
0 % 20 % 40 % 60 % 80 % 100 %
Copyright © 2017 Decision Analyst
Questions :
Base :
Q14a . During the past 12 months , if you have had contact with the Water Utilities Department , what was th Q14b . Now , thinking about the water customer services that the City provides , please rate each of the follo Excellent to Poor ) Respondents who have used water utility services in the past 12 months , excluding “ don ’ t know ” ( base varie