City Services Satisfaction Survey 2015 City Services Satisfaction Survey | Page 27

Ratings of Other Arlington City Services Previous Score (Feb. 2015) 88%* 86% 85% 84% 83%* 81% 80% 78% 77%* 75% 67%* 64% 63% 59% 57% 55% 53% Question: Base: Copyright © 2016 Decision Analyst  Statistical Note: Q11. And thinking about any services and facilities that the City provides, please rate each of the following services and facilities you  have used or visited in the past 12 months.  (4‐point scale, Excellent to Poor) Total respondents, excluding “don’t know” (varies by statement) An asterisk (*) indicates a significant difference between waves at or above the 95% confidence level. 27