City Services Satisfaction Survey 2014 City Services Satisfaction Survey | Page 6

Sample Sources and Response Rates • In total 29,908 invitations were sent, with an overall response rate of 3%. Invitation Method Mailed postcard Email Copyright © 2015 Decision Analyst Sample Source Record Selection Method A list of all occupied residences in Arlington Randomly selected residential addresses proportionate to the City zip code distribution Email addresses provided by lists from the Library and Parks Departments Randomly selected emails proportionate to the City zip code distribution Number of Invitations Sent Response Rate 5,000 4% 24,908 3% 6