City Services Satisfaction Survey 2014 City Services Satisfaction Survey | Page 40

Key Findings: Areas for Improvement in 2015 • The City received relatively low ratings (<60% satisfaction) in the following areas, which indicate potential areas for improvement. – Traffic and road issues  Speeding  Traffic management, including traffic signal timing  Traffic levels  Overall condition of roads, streets, and sidewalks  Quality and speed of road repairs – A great place to work/operate a business – “Going green” efforts – A great place to retire – Car/Residential burglaries – Zoning services – Consistent answers and information provided by various city departments/employees – Awareness of the Action Center – Awareness of Housing Authority resources – Graffiti removal – Code enforcement – Platting service Copyright © 2015 Decision Analyst 40