City Services Satisfaction Survey 2014 City Services Satisfaction Survey | Page 34
City Communication Channels Ratings
Used Communication Channel in the Past 12 Months
February 2014
February 2015
City Website
73%
69%
Council Webcast
11
14
City TV Channels
20
25
Previous Score
(Feb. 2014)
70%
49%
48%
Question:
Copyright © 2015 Decision Analyst
Base:
Statistical Note:
Q11. And thinking about any services and facilities that the City provides, please rate each of the following services and facilities you
have used or visited in the past 12 months. (4-point scale, Excellent to Poor)
Respondents who have used communication channels in the past 12 months, excluding “don’t know” (base varies)
An asterisk (*) indicates a significant difference between waves at or above the 95% confidence level.
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