City Services Satisfaction Survey 2014 City Services Satisfaction Survey | Page 20

Police Services Contacted the Police Department for Services in Past 12 Months February 2014 February 2015 46% 49% Previous Score (Feb. 2014) 74% 70% 75% 73% 63% Question: Copyright © 2015 Decision Analyst Base: Statistical Note: Q11c. If you have had contact with the Arlington Police Department over the past 12 months, what was the nature of the service? Q11d. Now, thinking about police services that the City provides, please rate each of the following. (4-point scale, Excellent to Poor) Q11. And thinking about any services and facilities that the City provides, please rate each of the following services and facilities you have used or visited in the past 12 months. (4-point scale, Excellent to Poor) Respondents who have used Police Services in the past 12 months, excluding “don’t know” (base varies) An asterisk (*) indicates a significant difference between waves at or above the 95% confidence level. 20