City Services Satisfaction Survey 2014 City Services Satisfaction Survey | Page 19

Fire Department Services
Contacted the Fire Department for Services in Past 12 Months
February 2014
February 2015
15%
12%
Previous Score
(Feb. 2014)
89%
99%*
87%
77%
Question:
Copyright © 2015 Decision Analyst
Base:
Statistical Note:
Q11x. If you have had contact with the Fire Department over the past 12 months, what was the nature of the service?
Q11a. Now, thinking about fire services that the City provides, please rate each of the following. (4-point scale, Excellent to Poor)
Q11. And thinking about any services and facilities that the City provides, please rate each of the following services and facilities you
have used or visited in the past 12 months. (4-point scale, Excellent to Poor)
Respondents who have used Fire Services in the past 12 months, excluding “don’t know” (base varies)
An asterisk (*) indicates a significant difference between waves at or above the 95% confidence level.
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