City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 69

Ratings Of City’s Communication Channels By Users
Excellent
Good
19
City Website
58
9
Council Website
City TV Channels
54
17
0
77
63
51
20
40
68
60
80
100
Percent
Question:
Q11. “And thinking about any services and facilities that the City provides, please rate each of the
following services and facilities you have used or visited in the past 12 months.”
Base: Total respondents, excluding “don’t know” (Base Varies)
* Question added in 2010.
Decision Analyst, Inc.
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