City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 39

Ratings Of Police Services By Users
Excellent
Quality of Service 44
Overall
Competence of
Police Employees 45
Behavior/Attitude
of Police Officers
Good
35
42
51
Timeliness of
Service
38
22
0
49
20
85
30
37
Comm. Ed. Svcs.
by P.D.
79
40
81
74
72
60
80
100
Percent
Question: Q11d. “Now, thinking about police services that the City provides, please rate each of the following,
using a scale of “excellent,” “good,” “fair,” and “poor.”
Base: Respondents who have used Police Services in the past 12 months, excluding “don’t know” (Base Varies)
Note: This question asked beginning in 2010.
Decision Analyst, Inc.
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