City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 17

Overall Rating Of The City Of Arlington – Trend
(―Right Direction‖)
100
80
From Online Survey (Since Dec. 2011)
73 72
Dec. 2011 Dec. 2012
60
40
20
0
Question: Q23. “Overall, do you feel that the City of Arlington is generally headed in the right direction or on the
wrong track?”
Base: Total Respondents (2011 n=537; 2012 n=598)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2011 (i.e., difference significant at or above the 95%
confidence level).
Decision Analyst, Inc.
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