City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 71

Fees and Taxes
Consistent with last year, the vast majority of citizens (87%) are aware of city’s fund
sources through a portion of property, sales, and other taxes.
Most residents feel that they are getting their money’s worth when it comes to the
services the city provides for the taxes they pay (64%), and that they would prefer the
city keep taxes and services about where they are (66%). Compared to last year, these
measures have declined significantly* (likely a function of methodology change, as
noted in the Caution On Year-To-Year Comparisons). However, it’s interesting to report
that, despite the opinion still being considered minor, more citizens prefer to raise taxes
and increase services compared to last year (11% in 2011 vs. 6% in 2010).
Decision Analyst, Inc.
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