City Services Satisfaction Survey 2012 City Services Satisfaction Survey - Page 71

Fees and Taxes Consistent with last year, the vast majority of citizens (87%) are aware of city’s fund sources through a portion of property, sales, and other taxes. Most residents feel that they are getting their money’s worth when it comes to the services the city provides for the taxes they pay (64%), and that they would prefer the city keep taxes and services about where they are (66%). Compared to last year, these measures have declined significantly* (likely a function of methodology change, as noted in the Caution On Year-To-Year Comparisons). However, it’s interesting to report that, despite the opinion still being considered minor, more citizens prefer to raise taxes and increase services compared to last year (11% in 2011 vs. 6% in 2010). Decision Analyst, Inc. 71