City Services Satisfaction Survey 2012 City Services Satisfaction Survey - Page 69

Ratings of City’s Communication Channels by Users Excellent Good 19 City Website 57 15 Council Webcast City TV Channels 41 20 0 76 56 43 20 40 63 60 80 100 Percent Question: Q11. “And thinking about any services and facilities that the City provides, please rate each of the following services and facilities you have used or visited in the past 12 months.” Base: Total respondents, excluding “don’t knows.” (Base Varies) * Question added in 2010. Decision Analyst, Inc. 69