City Services Satisfaction Survey 2012 City Services Satisfaction Survey - Page 65

Ratings of City Efforts on Initiatives – 2-Wave Trend (Top-Two Box—Excellent/Good) Dec. 2010 Dec. 2011 83 81 Encourage Tourism Encourage Cultural, Recreational and Learning Opportunities 67 68 59 Grow/Diversify the Economy 67 62 65 Create Vibrant Downtown Arlington Support Environmental Stewardship 60 63 Coordinate Program for Youth, Seniors and Families 64 61 Create/Coordinate Regional Partnerships 64 61 Create/Coordinate Community Partnerships 60 60 Champion Redevelopment Opportunities 61 59 54 58 Focus on Financial Stewardship Protect From Flooding/Erosion 46 50 Enhance/Preserve Neighborhoods 49 56 36 31 Focus on Mobility and Transportation 0 20 40 60 Percent 80 100 Question: Q20a. “How would you rate the City’s efforts in the following areas, using a scale of “excellent,” “good,” “fair,” and “poor”?” Base: Total respondents, excluding “don’t knows.” (Base Varies) Note: This question asked beginning in 2009. Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 65