City Services Satisfaction Survey 2012 City Services Satisfaction Survey - Page 60

Ratings of Streets by Attribute by All Citizens – 2-Wave Trend (Top-Two Box—Excellent/Good) Dec. 2010 Dec. 2011 Maintenance of Medians/Right-of-Ways 66 67 Maintenance of All Major Streets 65 67 69 Landscaping Streets/Sidewalks 62 Street Sweeping/Cleaning 63 61 Condition of Neighborhood Streets 64 59 62 58 Street Lighting Managing Traffic Flow in Ent. Dist. 53 53 Managing Traffic During Peak Hours 54 50 Overall Condition of Streets/Roads 50 50 Traffic Signal Timing 51 49 55 Quality of Street Repair Services 48 45 42 Speed in Road Work Repairs 0 20 40 60 80 100 Percent Question: Q14. “Thinking about the streets and roads in Arlington, how would you rate the following?” Base: Total respondents, excluding “don’t knows.” (Base Varies) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 60