City Services Satisfaction Survey 2012 City Services Satisfaction Survey - Page 55

Perceptions of ―Availability of Services‖ by All Citizens Excellent Good 54 Fire Services Parks and Recreation Services 44 43 48 35 Police Services 0 91 50 20 98 40 60 85 80 100 Percent Question: Q11aX. “Whether or not you’ve had direct contact with the Fire Department, please provide your opinion on the following, using a scale of “excellent”, “good”, “fair”, and “poor”. Q11dX. “Whether or not you’ve had direct contact with the Police Department, please provide your opinion on the following, using a scale of “excellent”, “good”, “fair”, and “poor”. Q12aX. “Whether or not you’ve had direct contact with the Parks & Recreation Department, please provide your opinion on the following, using a scale of “excellent”, “good”, “fair”, and “poor”. Base: Total respondents, excluding “don’t knows.” (Base Varies) Decision Analyst, Inc. 55