City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 43

Ratings of Library Services/Facilities by Users Excellent Good Quality of Library Services 54 41 Library Facilities 55 38 Availability of Materials 38 0 20 95 93 48 40 60 86 80 100 Percent Question: Q13. “Thinking about the Arlington libraries that you, or anyone in your household, have visited or used in the past 12 months, please rate each of the following.” Base: Respondents who have visited a library in the past 12 months. (Base Varies) Decision Analyst, Inc. 43