City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 43
Ratings of Library Services/Facilities by Users
Excellent
Good
Quality of Library
Services 54 41
Library Facilities 55 38
Availability of
Materials
38
0
20
95
93
48
40
60
86
80
100
Percent
Question: Q13. “Thinking about the Arlington libraries that you, or anyone in your household, have visited or used in
the past 12 months, please rate each of the following.”
Base: Respondents who have visited a library in the past 12 months. (Base Varies)
Decision Analyst, Inc.
43