City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 37

Ratings of Police Services by Users
Excellent
Quality of Service 37
Overall
Competence of
Police Employees 38
Behavior/Attitude
of Police Officers
Good
38
42
43
Timeliness of
Service
33
30
0
40
75
68
40
20
80
32
34
Comm. Ed. Svcs.
by P.D.
75
70
60
80
100
Percent
Question: Q11d. “Now, thinking about police services that the City provides, please rate each of the following,
using a scale of “excellent,” “good,” “fair,” and “poor.”
Base: Respondents who have used Police Services in the past 12 months, excluding “don’t knows.” (Base Varies)
Note: This question asked beginning in 2010.
Decision Analyst, Inc.
37