City Services Satisfaction Survey 2012 City Services Satisfaction Survey - Page 36

Services Police Department Contacted for in Past 12 Months 2-Wave Trend Dec. 2010 Dec. 2011 7 Traffic violation 11 8 Home or personal property theft 10 n/a At a sports/entertainment venue 8 13 Personal or domestic assistance 7 4 Alarm response 7 n/a 2 Suspect in crime 2 1 Business or commercial theft 12 Other 21 59 Have not had contact 50 0 20 40 60 80 100 Percent Question: Q11c. “If you have had contact with the Arlington Police Department over the past 12 months, what was the nature of the service?” Base: Total respondents. (n=537) Note: This question asked beginning in 2010. Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 36