City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 36

Services Police Department Contacted for in Past 12 Months
2-Wave Trend
Dec. 2010
Dec. 2011
7
Traffic violation
11
8
Home or personal property theft
10
n/a
At a sports/entertainment venue
8
13
Personal or domestic assistance
7
4
Alarm response
7
n/a
2
Suspect in crime
2
1
Business or commercial theft
12
Other
21
59
Have not had contact
50
0
20
40
60
80
100
Percent
Question: Q11c. “If you have had contact with the Arlington Police Department over the past 12 months, what was
the nature of the service?”
Base: Total respondents. (n=537)
Note: This question asked beginning in 2010.
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95%
confidence level.)
Decision Analyst, Inc.
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