City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 21

Overall Rating of Neighborhood as a Place to Live – Trend
(Top-Two Box—Excellent/Good)
From Telephone Survey
100
84
81
82
82
82
78
80
79
From
Online
Survey
77
77
79
68
60
40
20
0
Dec.
2000
Dec.
2001
Nov.
2002
Nov.
2003
Dec.
2004
Dec.
2005
Jan.
2007
Jan.
2008
Dec.
2009
Dec.
2010
Dec.
2011
Question:Q2. “Overall, how would you rate your neighborhood as a neighborhood to live in, in terms of quality of
life?”
Base: Total respondents, excluding “don’t knows.” (2000 n=499; 2001 n=502; 2002 n=500; 2003 n=504; 2004
n=448; 2005 n=457; 2007 n=445; 2008 n=437; 2009 n=399; 2010 n=306; 2011 n=537)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95%
confidence level.)
Decision Analyst, Inc.
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