City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 20

Overall Rating of Neighborhood as a Place to Live
2-Wave Trend
Dec. 2010
60
43
40
Dec. 2011
43
Top-Two Box
2010 (telephone) = 79%
2011 (online) = 68%
36
25
25
19
20
7
2
0
Excellent
Good
Fair
Poor
Question:Q2. “Overall, how would you rate your neighborhood as a neighborhood to live in, in terms of quality of life?”
Base: Total respondents, excluding “don’t knows.” (n=537)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95%
confidence level.)
Decision Analyst, Inc.
20