City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 12

Overall Rating of Arlington as a Place to Live
2-Wave Trend
Dec. 2010
80
57
60
Dec. 2011
57
Top-Two Box
2010 (telephone) = 82%
2011 (online) = 74%
40
25
20
23
17
15
3
3
0
Excellent
Good
Fair
Poor
Question: Q1. “Overall, how would you rate Arlington as a city to live in, in terms of quality of life?”
Base: Total respondents, excluding “don’t knows.” (n=537)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95%
confidence level.)
Decision Analyst, Inc.
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