City Services Satisfaction Survey 2012 City Services Satisfaction Survey - Page 12

Overall Rating of Arlington as a Place to Live 2-Wave Trend Dec. 2010 80 57 60 Dec. 2011 57 Top-Two Box 2010 (telephone) = 82% 2011 (online) = 74% 40 25 20 23 17 15 3 3 0 Excellent Good Fair Poor Question: Q1. “Overall, how would you rate Arlington as a city to live in, in terms of quality of life?” Base: Total respondents, excluding “don’t knows.” (n=537) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 12