City Services Satisfaction Survey 2012 City Services Satisfaction Survey - Page 103

Q11eX. Please tell us if you have any recommendations or suggestions for improvement at the Police Department. {Please Type Your Answers In The Box Below. Please Be Specific And Include Details.} TO Q11e.If you have used a city park or facility over the past 12 months, what was the nature of the service? {Choose All Correct Answers} MR 1 2 3 4 5 6 7 General recreation Sports (team) Golf Aquatics Facility rental Other Have not used in the past 12 months Q12. (SKIP) Q12aX. Whether or not you’ve had direct contact with the Parks & Recreation Department, please provide your opinion on the following. {Choose One Answer For Each Row} SG Excellent a. b. Good Fair Poor Don’t Know 2 3 4 5 2 3 4 5 Quality of Parks & Recreation services in the city ...................................... 1 Availability of Parks & Recreation services ...................................................... 1 Q12a. Now, thinking about the Arlington Parks and Recreation facilities, please rate each of the following. {Choose One Answer For Each Row} SG Quality of parks and recreation programs or classes ....................................................... Range or variety of parks and recreation activities ..................................................... Quality and appearance of parks and recreation facilities or centers ..................... Overall quality of city parks ......................... Quality of customer service ........................ Study #110528 Excellent Good Fair Poor Don’t Know 1 2 3 4 5 1 2 3 4 5 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 11