City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 64

View on Tax Rate vs. City Services – 3-Wave Trend Jan. 2008 Dec, 2009 Dec. 2010 14 Prefer to Decrease Taxes and Decrease Services 14 10 69 Prefer to Keep Taxes and Services About Where They Are 75 77 9 Prefer to Raise Taxes and Increase Services 7 6 8 None of These/Don't Know 5 7 0 20 40 60 80 100 Percent Questions: Q22: “The City of Arlington is funded primarily by receiving a portion of property, sales and other taxes collected in the City. Considering on one hand all of the services the City provides, and on the other hand, all of the taxes you pay, which of the following statements comes closest to your view?” Base: Total respondents. (2004 n=450; 2007 n=445; 2008 n=437; 2009 n=400; 2010 n=309) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2009. A block “up” arrow () indicates a significant increase and a block “down” arrow () indicates a significant decrease from the first wave in 2000 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 64