City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 50

Perceptions of ―Availability of Services‖ by All Citizens
Excellent
Good
50
Fire Services
Parks and
Recreation Services
46
43
48
34
Police Services
0
96
91
50
20
40
60
84
80
100
Percent
Question: Q11aX. “Whether or not you’ve had direct contact with the Fire Department, please provide your opinion
on the following, using a scale of “excellent”, “good”, “fair”, and “poor”.
Q11dX. “Whether or not you’ve had direct contact with the Police Department, please provide your
opinion on the following, using a scale of “excellent”, “good”, “fair”, and “poor”.
Q12aX. “Whether or not you’ve had direct contact with the Parks & Recreation Department, please
provide your opinion on the following, using a scale of “excellent”, “good”, “fair”, and “poor”.
Base: Total respondents, excluding “don’t knows.” (Base Varies)
Decision Analyst, Inc.
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