City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 5

EXECUTIVE SUMMARY
Overall Rating And Perceptions Of Arlington
The perception of ―quality of life‖ within Arlington continues to be high among
residents.
Four out of five residents (82%) rate Arlington as offering a “good” or “excellent”
quality of life.
In general, Arlington is perceived positively in various aspects.
The city is perceived very highly for its cultural diversity (90%) and safety of the city
(81%).
However, the city is rated relatively low as a place to retire (58%).
Most Arlington residents feel the city is generally headed in the right direction,
and would recommend Arlington to others.
Four out of five residents (81%) agree the city is headed in the right direction.
Four out of five residents (82%) say they would recommend Arlington to others.
Neighborhoods
Residents continue to rate their neighborhoods moderately high in terms of
quality of life, similar to last year (79% ―excellent‖ or ―good‖ vs. 77% in 2009).
Residents’ perceptions of major neighborhood problems generally appear to be
consistent from the previous years. Burglaries (including both car and residential
burglaries) and speeding in neighborhoods are perceived as the biggest problems in
city neighborhoods.
Compared to 2009, there are significant increases of concerns about
neighborhood problems. The areas with increasing concerns in city neighborhoods
are:
 Car burglaries


Stray animals
Weeds and unmowed grass.
Decision Analyst, Inc.
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