City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 39

City Library Services Used in Past 12 Months Dec. 2010 Check out materials 54 Utilize computers 12 Attend programs or workshops Have Used: 65% (Net) 7 Research 16 Other 3 Have not used 35 0 20 40 60 80 100 Percent Question: Q12b. “If you, or anyone in your household, have used a city library over the past 12 months, what was the nature of the service?” Base: Total respondents. (n=309) Note: This question asked beginning in 2010. Decision Analyst, Inc. 39