City Services Satisfaction Survey 2010 City Services Satisfaction Survey | Page 43

Ratings Of Library Services/Facilities By Users Excellent Library Facilities 46 Quality of Library Services 46 Availability of Materials Good 52 48 42 0 20 98 94 43 40 60 85 80 10 0 Percent Question: Q13 “Thinking about the Arlington libraries that you, or anyone in your household, have visited or used in the past 12 months, please rate each of the following.” Base: Respondents who have visited a library in the past 12 months. (Base Varies) Decision Analyst, Inc. 42