City Services Satisfaction Survey 2010 City Services Satisfaction Survey | Page 15

Overall Ratings Of Arlington City Services By Users
Excellent
Good
45
Fire Services
50
42
Quality of Garbage Collection
51
22
Landfill Service
33 50
Police 34 47
12
17 55
Municipal Courts Services 16 54
12
0
83
81
80
51
Code Enforcement
Handitran Transit Service
86
68
24
Animal Services
87
58
Comm. Ed. Svcs. by F.D.
One Start Shop Development Process
88
54
28
Convention Center
90
48
33
Quality of Recycling Services
91
59
40
Ambulance/Emerg. Med. Svcs.
93
69
31
Quality of Water & Sewer Services
95
44
20
75
72
70
56
40
60
80
100
Percent
Question: Q11: “And thinking about any services and facilities that the City provides, please rate each of the
following services and facilities you have used or visited in the past 12 months.
Base: Total respondents, excluding “don’t knows.” (Base Varies)
Decision Analyst, Inc.
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