City Services Satisfaction Survey 2010 City Services Satisfaction Survey | Page 14

Overall Rating Of Arlington As A Place To Live – Trend (Top Two Box—Excellent/Good) 100 89 86 81 82 80 79 82 77 81 77 60 40 20 0 Dec. 2000 Dec. 2001 Nov. 2002 Nov. 2003 Dec. 2004 Dec. 2005 Jan. 2007 Jan. 2008 Dec. 2009 Question: Q1: “Overall, how would you rate Arlington as a city to live in, in terms of quality of life?” Base: Total respondents, excluding “don’t knows.” (2000 n=496; 2001 n=500; 2002 n=498; 2003 n=504; 2004 n=448; 2005 n=455; 2007 n=445; 2008 n=437; 2009 n=399) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2008. A block “up” arrow (×) indicates a significant increase and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 13