City Services Satisfaction Survey 2008 City Services Satisfaction Survey | Page 90

Overall Rating of Arlington City Services – Trend
Park & Ride
(Top Two Box—Excellent/Good)
100
80
76
72
67 67
Nov. 2003 Dec. 2005
60
43
40
38
20
0
Dec. 2001
Nov. 2002
Jan. 2007
Jan. 2008
Question: Q11: “And thinking about any services and facilities that the City provides, please rate each of the
following services and facilities you have used or visited in the past 12 months.”
Base: Total respondents, excluding “don’t knows.” (Base Varies)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2007. A block “up” arrow (×) indicates a significant increase
and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant
at or above the 95% confidence level.)
Decision Analyst, Inc.
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