City Services Satisfaction Survey 2008 City Services Satisfaction Survey | Page 77

Overall Rating Of City Services – Trend In Terms of Direction 100 80 77 76 75 60 40 23 20 19 21 0 Right Direction Dec. 2004 Wrong Track Jan. 2007 Jan. 2008 Question: Q23: “Overall, do you feel that the City of Arlington is generally headed in the right direction or on the wrong track?” Base: Total respondents, excluding “don’t knows.” (2004 n=441; 2007 n=445; 2008 n=437) Decision Analyst, Inc. 77