City Services Satisfaction Survey 2007 City Services Satisfaction Survey | Page 83

Overall Rating of Arlington City Services – Trend Park & Ride (Top Two Box—Excellent/Good) 100 80 72 67 67 Nov. 2003 Dec. 2005 60 43 40 38 20 0 Dec. 2001 Nov. 2002 Jan. 2007 Question: Q11: “And thinking about any services and facilities that the City provides, please rate each of the following services and facilities you have used or visited in the past 12 months.” Base: Total respondents, excluding “don’t knows.” (Base Varies) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2005. A block “up” arrow (×) indicates a significant increase and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 83