City Services Satisfaction Survey 2007 City Services Satisfaction Survey | Page 76
Overall Rating of Arlington City Services – Trend
Ambulance or Emergency Medical Services
(Top Two Box—Excellent/Good)
100
88
86
89 90 90 91
Nov. 2002 Nov. 2003 Dec. 2005 Jan. 2007
80
60
40
20
0
Dec. 2000
Dec. 2001
Question: Q11: “And thinking about any services and facilities that the City provides, please rate each of the
following services and facilities you have used or visited in the past 12 months.”
Wording of this question along with rating scale changed slightly from previous waves and will affect the tracking of
the numbers.
Base: Total respondents, excluding “don’t knows.” (Base Varies)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2005. A block “up” arrow (×) indicates a significant increase
and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at
or above the 95% confidence level.)
Decision Analyst, Inc.
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